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1. we usually send packages out in 24 hours as soon as the payment done.
2.for the shipping, we use aliexpress shipping and China post air mail, which take about 10-60 days, to most countries , only need about 12 business days. If you need fast shipping such as DHL , Fedex, UPS and so on, please kindly leave us messages and we will arrange fast shipping once the shipping difference was paid.
1. you have 7 days to contact and 30 days to return it from the date it was received. If this item is in your possession more then 7 days. it is considered used and we will not issue you a refund or replacement. Shipping cost is bear by both seller and buyer in half.
2. All returned items must be in the original packaging and you must provied us with the shipping tracking number, specific reason for the return.
Guarantee and feedback
1. 12 months Manufaturer’s warranty for defective items( Excluding itemsdamaged or missed after receipt).
2. Defective items must be reported and returned within the warranty period. You must tell us , what the defect is and give us your order No.
3. We mantain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important! We request that you contact us immediately BEFORE you leave Netral or Negative feedback, so that we can solve your problems.
4. We appreciated 5 stars positive feedback, It ‘s good for our longterm business. We will also send the same feedback to you.